Privacy Policy

Last updated: January 2024

UK Home & Living is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

• Personal identification information (name, email address) when you submit enquiry forms
• Information about your furniture preferences and project requirements
• Technical data including IP address, browser type, and pages visited
• Information collected through cookies and similar technologies

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide customer support
• To process and fulfil your requests for information about our furniture collections
• To improve our website and services based on user feedback
• To send you relevant information about our products, where you have consented
• To comply with legal obligations

Legal Basis for Processing

We process your personal data on the following legal grounds:

• Your consent, where you have provided it
• Performance of a contract or to take steps at your request before entering into a contract
• Our legitimate interests in operating and improving our business
• Compliance with legal obligations

Data Sharing

We do not sell your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our website and business
• Professional advisers including lawyers and accountants
• Regulatory authorities where required by law

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data is typically retained for three years unless you request earlier deletion.

Your Rights

Under data protection law, you have rights including:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure in certain circumstances
• The right to restrict processing
• The right to data portability
• The right to object to processing

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

International Transfers

Your information may be transferred to and processed in countries outside the UK. Where this happens, we ensure appropriate safeguards are in place to protect your information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

UK Home & Living
47 Clerkenwell Road
London EC1M 5RS
United Kingdom

Email: [email protected]